Dragon Naturally Speaking 9 Review
posted by: David Wilkinson
I was the lucky winner of TheBlogJoint’s competition, that was held just a few weeks ago. I thought it would only be fitting if I was to post my experiences and opinion on the product here, after having had time to tinker away with the product. What did I win? Dragon Naturally Speaking 9 of course!
First Impressions
Brilliant! The spiffy box arrived at my house just a few days before Christmas. On opening the box, I was greeted by another brown cardboard box, this one more tightly sealed. Inside lay a bubble wrap bag containing two CD pouches with the installation discs inside. A users guide and ‘Quick Reference’ book were also included, along with a wired headset. So far, so good!
In goes the disc. Okay, okay… I got through the installation process till the ‘Select a drive to install your copy of Nuance Dragon Naturally Speaking 9 on’, or somthing like that. I had lots of trouble installing the software, as it was claiming I had insufficient space on my main hard drive. Infact, I had “22.6 GB of free space” on my computer, and I finally got it up and running, after repeatedly retrying to install the software. The installation itself time took a resonable amount of time and I quickly registered my product with Nuance.
Training
I did about 30 minutes of training no problem. I was told to read the sentences that appeared on the screen so that the software could ‘calibrate’ my voice pattern. Thinking that everything will be fine, I opened up Dragon’s special dictation software, ‘Dragon Pad’. In the English language, there are a couple of things that are considered ‘standard sentences’.
The Quick Brown Fox Jumps Over The Lazy Hen.
You want to see what Dragon Pad thought I was saying? No, you really don’t… But for the purpose of providing an honest review, I have to post the results.
‘My thick round ox jumped over my daisy’s pen.’
All in all, I can type a lot quicker and more accurately than that anyway. Since I was delivered the software, I’ve used it over 20 times. I must have done the training that many times too. The software crashes every single time I use it. I’m kind of fed up now, after many unsuccessful attempts. Okay, my PC isn’t state of the art, but it’s only a year old, and has twice the recommended amount of RAM, and a 3.3Ghz P4 processor, far more than needed to run a program like this.
Overall Impressions
I’m sure that the software really is a good product, and I know it’s had outstanding reviews from many top-class websites, but for me, it’s just not worked out. I’ve had heap loads of problems, and only a few sentences of garbled text and a new Skype headset to show for it.
Maybe next time I’ll have better luck.
*Update* I accidentally deleted this post while I was deleting some spam comments for this post, so I had to repost this as a new article. Don’t you just hate it when this happens!
March 15th, 2007 at 3:08 pm
No matter Vlad… You have no idea how many times I’ve done this!
March 20th, 2007 at 1:15 pm
Sorry that you had a bad experience with Dragon. I’ve been a long time user and use it daily. It does take some training but the training is generally specific to names and uncommon pronounciations. I use some but not a lot of boilerplate and some forms…easy to do with Dragon. My accuracy ranges between 95% to 98%. If I play back what needs to be corrected, I often find that the errors are mine and not the programs. Give it a second try.
March 27th, 2007 at 4:19 pm
I am having trouble installing the software for Dragon Speaks 9. It interfered with the computers operation and I had to go back and restore the function before installation. I had to disable something and I’m not sure what that was. Could this be the problem?
March 30th, 2007 at 6:53 pm
I am thinking of getting this for my 85 year old father. He had a stroke years ago and does not speak clearly. Could this work for him? Thanks.
April 8th, 2007 at 12:26 pm
I thought I was the only one..glad people understands now.
April 18th, 2007 at 5:13 pm
Hi. I’ve found Dragon 9 to be a nightmare! I’m a motoring writer by trade and, when it worked, the program saved me ages in typing time. I’ve been typing for over 25 years (strewth, I have, too!) and Dragon is faster than I am. The mistakes it makes are no more common than my typos but much harder to spot because they are usually synonyms (their, there, they’re) and spell checkers don’t, of course pick thse up. However, none of this matters because the software itself is unstable, unpredictable and prone to loosing all the ‘training’ settings you have meticulously created while you’re using it. This means you have to uninstall, reinstall (a lengthy, slow process) and retrain the thing, which can take hours. Finally, today, on my fourth re-installation, the programme blew a big fuse and told me that I am not allowed to make any more reinstallations but instead, I’ll have to buy it again, three months after shelling out the first time. Like hell I will! I’m going back to the two-finger shuffle…
In answer to Denise M’s question regarding her elderly father whose had a stroke, you have my sincere sympathies (got the teashirt…) but no, I wouldn’t recommend it at all. Dragon baulks badly at anything less than clear diction.
Bah to Dragon 9! Unfortunately.
Lindsay Porter
http://www.porterpublishing.com
June 18th, 2007 at 3:51 pm
For those who have had bad results with Dragon NaturallySpealing, I would ask what microphone you were using? The microphone that comes bundled with Dragon NS should only be considered a “starter microphone” which should be replaced with a more serious high accuracy, noise – cancelling microphone. Even with the right microphone, if you have a poor (i.e. noise inducing) sound card, you’ll get poor results which can only be overcome using a USB sound adapter (basically a very small inexpensive external sound card).
Basically, with the right microphone, sound card (or USB sound adapter), good enunciation and a good PC specification, you should be achieving towards the high end of the 95 – 99% range accuracy range.
You should also make regular use of the vocabulary editor to add and train new custom words and phrases and you should use the VocTool to analyse your historical documents which will add new vocabulary and adapt to your writing style word association.
I put together some tips for achieving high accuracy with Dragon NaturallySpeaking at
http://speechempoweredcomputing.co.uk/Newsletter/?page_id=95
Peter
http://www.speechempoweredcomputing.co.uk
June 20th, 2007 at 4:29 pm
I think Peter is right about mic. quality. When I scrapped the ’starter’ mic. and bought a better one, results improved greatly. HOWEVER, as I said before, “the software itself is unstable, unpredictable and prone to loosing all the ‘training’ settings you have meticulously created while you’re using it…” Mine did this four times before I went back to finger typing.
Embarrassingly, I wrote in the previous posting that words that sound the same but have different spellings are “synonyms” when in fact they are “homonyms” although, to be exact, homonyms are “words that have the same sound and often the same spelling but differ in meaning”. Dragon still can’t tell the difference, of course…
June 20th, 2007 at 5:01 pm
Lindsay
Sorry to hear that you have had problems with Dragon 9.
I have found Dragon version 9 to be stable and with a good microphone, I achieve 98% accuracy after reading an initial 10 minute training text. I have also trained several new users to use Dragon NaturallySpeaking version 9 recently and they are all having very good results with it. My last client (a Building Surveyor) commented “this is a most invaluable tool”.
I have made some video screencasts of my typical results in MS Word, Excel and Internet Explorer and they stream from links on the home page (www.speechempoweredcomputing.co.uk).
I am currently running the latest release version 9.5 which works on Windows both XP and Vista. It’s avaailble from the Nuance website. It’s the full download though and is 1.06 Gb.
Can you explain in more detail what you mean by “prone to loosing all the ‘training’ settings you have meticulously created while you’re using it”. Do you mean your “custom words” and command browser commands? If so, I don’t understand how you would lose those unless you somehow deleted your user file itself.
Concerning the homonyms problem. I would advise to to take advantage of the written form/spoken form in vocabulary editor to help Dragon distinguish between the ones you commonly use.
If you use the tool in the accuracy centre to add words and adapt to your writing style using several of your typical documents, it will not only boost your accuracy, but should be better able to distinguish between phrases containing homonyms since it has added your personal word structure to its language model. The tool I’m referring to is the “add words from your documents to the vocabulary”
Regards
Peter Maddern
July 26th, 2007 at 6:29 pm
I have been think of getting this program for a while. I have seen many mixed reviews over how well it works. I was thinking of use it to write stories since I can think a lot faster than I can type. The only problem is I sometimes stutter or say “uh”. I don’t do it often but I still wonder how it handles problems like this.
July 28th, 2007 at 4:48 pm
Dragon 9 Pro is able to improve accuracy by not transcribing unintended words like “um” and “ah” into your document.
Peter
http://www.speechempoweredcomputing.co.uk
August 21st, 2007 at 8:22 pm
I love Dragon Naturally 9. I’ve only used it for six months, but am a writer by trade and it is wonderful. Saves me tons of time, and I’ve had no problems with it losing my settings. It works with various programs. I’ve not found mistakes any more difficult to find than my typing. I type around 120wpm, but I prefer DN9.
My 2 cents.
S Keyes
September 9th, 2007 at 8:54 am
I’ve been struggling with DNS 9.1 standard for a year now. Problems include: accuracy dropping suddenly to near zero; thunderbird, openoffice & firefox crashing; zero functionality when a drop-down auto-complete box appears in another programme. In my experience it’s one step up from unusable.
October 1st, 2007 at 7:32 pm
There is an incrediable mixture of attitudes about voice recognition software.
For my part I have used VR since the 90’s (back in the day). All kinds: Via voice, something like HandP several others that have evaporated since and I have seen and read most of the comments, blogs and forums, and frankly most of them repeat.
If you think voice recognition is a magical “You talk, it types!!!” situation–and ALL the manufactures and mic salesmen and retailers will want you to think that way– You Are Sadly Misinformed.
HOWEVER.
If you put a LOT of time into teaching, and learning how to save, and using the programs and parts of programs that work…let me repeat, a LOT of hours training and learning in what part of the program/browser/etc. the VR system works, you will have a fair amount of accuracy.
Consider these points when thinking about VR (voice recognition):
100 hours of training over time and constantly updating is not an exageration. Set your mind to the fact that accurate VR is going to take time.
With a voice impaired relative, this is a wonderful way to make them feel more a part of things as well as useful. DO NOT try to teach this person Shakespeare, just a few basic vocalizations the software will read for starters. An “I love you” in an email is a grand accomplishment for many people. You’ll feel good about doing that.
There are groups that focus on disabilities and using VR. Don’t give up. But it wont be easy and it will take (again) LOTS of training and patience.
Use the software for drafts at first. Cut and paste, use macros, start with the simple commands and use BOTH keyboard and voice commands together. If you use Dragon NS use their built in word processor and transfer to wherever. Save your file in chunks of about one half hour, Dragon begins to “drag” after that.
You must spend at least 200 plus dollars more on a professional microphone. Make certain your impedences are matched properly with your sound, the headset is comfortable and stays in one place, the plugs all work together, and, why not buy it at a professional Audio dealer who specializes in stage and studio headsets. Those are the best.
I could go on, yet I have said enough. VR takes time! A lot of it to get it to where you want to be.
I am NOT affiliated with ANY dealer, manufacturer or retailer of any kind.
Hope this helps.
NR
October 18th, 2007 at 9:08 pm
I have a pentium intel processor 1.86GHz and the installation states that the processor speed is not adequate for running Dragon Naturally Speaking 9.
I checked my system requirements prior to purchasing and opening the box…………now it will not install.
Can anyone help me.
October 19th, 2007 at 4:39 am
Something strange is going on there. I have a 1.8 Ghz laptop with 1Gb RAM and version 9 runs just fine for me.
Your first port of call would be the Nuance helpdesk.
in UK – +44 870 241 2126 Monday – Friday 9:00 – 17:00
in USA 407-241-1822 Monday – Friday, 9:00 a.m. – 8:00 p.m. (Eastern time)One free technical incident Additional incidents $19.95 each
If no solution, I would try posting on one of the following US forums. (Copy and paste the URL’s below into your browser):-
The Dragon Public Forum on the Nuance website is a good place to seek advice. You will need to register if you want to post your own questions, but you can look at other peoples’ questions and answers without having to register.
http://support.lhsl.com/databases/dragon/webdisc.nsf/($All)?OpenView&Count=100To register at Dragon Public Forum: http://support.lhsl.com/databases/dragon/sitereg.nsf
Knowbrainer Phorum – again, registration needed to post questions.
http://knowbrainer.com/PubForum/index.cfm
Speech Computing forum – again, registration needed to post questions. http://www.speechcomputing.com/forum
I am a Nuance reseller/trainer in the UK. My forum is http://www.speechempoweredcomputing.co.uk/Forum/
I’m sure there’s a simple answer to your problem. Oh and if you bought it from a reseller, have you asked them if they can help you?
Regards
Peter Maddern
http://www.speechempoweredcomputing.co.uk
October 27th, 2007 at 9:29 am
Peter,
Your tips have been very helpful. Thank you. I recently purchased NS9 and like it a lot. I am still learning to use it, but overall feel that it is a very helpful program. What I am wondering is: do you or anyone else here have any tips on how to make the shift from “thinking while you type” to “thinking as you dictate”? That may sound like a weird question. But the issue I am having is that I am accustomed to typing my thoughts rather than speaking them (into print). As a result, even though NS9 is fast, I am getting held up using it because it’s hard for me to “dictate” my thoughts. Does anyone have any tips about how to calibrate ones’ brain/or thinking speed with NS9?
October 28th, 2007 at 6:18 am
What’s going on is that you are able to think faster than you can type which means that the your dictation content in your mind is ahead of your keyboard capture of that content. With speech recognition, it’s the reverse of course.
The key to this is it to try to think about each sentence before you say it,
I personally find it helpful to write a list of bullet points first and then dictate some sentences against each bullet point. Once I’ve done that, I check for Dragon mistakes, make corrections and then I go back over the document and refashion the document as required. In other words, I alter/delete/add to content. On other occasions, I create a Mind Map to guide me in creating a document if it’s a long document and I dictate using the Map as my guide. (I use MindGenius and MindManager 7).
The trick is to be able to do this and at the same time, speak in phrases or sentences at a time. This gives more accuracy as Dragon results are context sensitive so the more context you give Dragon by dictating in long phrases, the better.
Does this help?
Peter
http://www.speechempoweredcomputing.co.uk
October 29th, 2007 at 7:45 pm
Yes Peter,
This helps. At least your explanation of what’s going on clarifies things for me considerably. I understand you to be saying that I have to become accustomed to thinking BEFORE I dictate rather than trying to dictate in the same mode that I type. What I am wondering is if doing the bullet points and mind maps before you dictate eats up a lot of the time you save by not having to type everything out? This is an important question for me because one of the reasons I purchased NS9 was to save time. I will still use it even if it doesn’t save a lot of time because I believe there are other benefits to the software. But I am just wondering how long it will take me to get up to speed with sort of rewiring the way I work..and if my productivity will suffer as a result. Your thoughts/observations?
Regards,
CT
October 29th, 2007 at 10:10 pm
Allow me to jump in for a comment here.
Somewhere along the way I was told to practice things like, ‘Period/paragraph/tab’ or, ‘Spell xxx/question mark/paragraph/indent.’ and just watch the cursor move and see what it takes to get into the real dictating. Those are the kind of things you will be dictating at the end of a line, or in a line (until you make one word macros, that along with keybording will begin to save you time and maybe even save your style–but that’s a different post).
Well, for me it worked and gave me a sense for the way Dragon hears.
The recent poster, is asking how ‘fast’ things go and how much time you will save. Please see the posting from NR above to get my views. I would add that “points”, bullett or talking or what have you, are not necessary preparation for everyone. I would suggest that Dragon be used as a boiler plate for awhile (maybe even for “Points”) to get the sense of it.
Cheers
NR
I am NOT affiliated with ANY dealer, manufacturer or retailer of any kind.
October 30th, 2007 at 6:17 am
According to Nuance, makers of Dragon NaturallySpeaking (DNS), most people type at 40 wpm and dictate at 120 wpm. (Actually, if you were reading from a script, Dragon could keep up with dictation at up to 160 wpm!).
The following is a simplistic comparison:-
Create a 1000 word document by manual typing:-
Typing speed – 40 wpm
Time to type 1000 words = 25 minutes
Run spell checker = 1 minute
Total time to create finished document = 26 minutes
Create a 1000 word document by dictation with DNS:-
Brainstorm bullet points (key topic areas) = 2 minutes (guess)
Dictation speed – 120 wpm
Time to dictate 1000 words = 8.3 minutes
Make corrections within DNS = 3 minutes (guess)
Total time to create finished document = 13.3 minutes
Conclusion – half the time using DNS
I’m not 100% sure of the above assumptions but they at least give a good indication that speech recognition is faster than manual typing.
For longer documents, the time saving would become even better with DNS as the word creation part would be an increasing percentage of the total document creation effort.
As everyone is individual, the best would be to run a comparison test yourself by creating two different documents of approximately the same length (but obviously differing in content) using the above techniques and time the results.
I would only use a Mind Map if I wanted to create a large report or if “content quality” was more important than time to complete. A simple list of bullet points doesn’t take long to fashion.
By the way, here are some resources for UK users:-
Our Speech Empowered Computing Blog with tips for using DNS is at
http://www.speechempoweredcomputing.co.uk/Newsletter/
and our Q & A forum is at
http://www.speechempoweredcomputing.co.uk/Forum/
Peter
http://www.speechempoweredcomputing.co.uk
November 9th, 2007 at 8:21 pm
My new 9 Preferred won’t load. A Widows Installer window opens, you click on Ok and nothing happens
I have turned off anti virus software and the firewall.
Any suggestions?
November 10th, 2007 at 5:21 pm
In order to try to help you:-
What version of Dragon 9 do you have – 9.0, 9.1 0r 9,5?
What operating system are you running (Windows XP or Vista)?
How much RAM do you have?
November 22nd, 2007 at 3:40 am
Hi All,
I have problem to install DNS9, error msg is :”The processor is not adequate for running Dragon NaturallySpeaking 9″,
my system is:
Dell Inspiron I6000, Pentium 4, processor 1.73GHz, 367 MHz, 512 MB of RAM, OS version is Windows XP home Version 2002 SP2
Any idea how to fix it ? Thanks.
Tom
April 28th, 2008 at 5:07 pm
Dragon Natural Speaking 9 is indeed a crummy piece of work. Sometimes it might work, but mostly it’s not dependable. Tough to train accurately it’s a software that Nuance figures most people will just get by with and not complain. If you’re looking for something that will type accurately, then you’ll have to pay a heck of a lot more, like around three grand. I bought DNS9 and sorry that I did. Also, Nuance support stinks. So, had a bad experience at Fry’s where I bought it, a bad experience with trying to get it to work well and an awful experience with Nuance. By the way, I started with Dragon Speaking 6 and frankly, DNS9 isn’t much better.
May 15th, 2008 at 7:27 am
I have had several versions of DNS and now have version 9. I have found all versions to be clunky (a highly technical software term. DNS9 did seem to be an advance over the others.
However, I recently had to reformat my hard drive and reload DNS9. Ok, I got it up and went through the training routines and gave the program all accesses to documents, e-mail, etc. to familiarize it with whatever it familiarizes itself with. Now it acts as though it is retarded with a speech impediment. It is virtually non-functional.
I would appreciate it if anyone might have a suggestion as to how to correct this problem.
May 22nd, 2008 at 11:57 am
To Tom (24)- you need to disable power management (”always on” in windows) and processor speed-step. Dragon reads your current cpu and pentium laptops have stepping processor so it thinks your cpu is lower. In linux running gnome (Ubuntu hardy) add cpufreq scaling monitor, Reconfigure gnome
> sudo dpkg-reconfigure gnome-applets
and choose “yes”
Now right click in cpufreq scaling icon/applet and set the freq to the max for your cpu.
I struggled with this for some time….if running a vmware virtual machine, specify your full CPU speed in kHz in /etc/vmware/config
by adding this line with your cpu max speed replacing 1800000 (mine is 1.8GHz):
host.cpukHz = 1800000
July 23rd, 2008 at 1:12 pm
I use Dragon NaturallySpeaking 9 on Windows Vista. I use an Andrea NC-91 microphone. All works well for a while and then something automatically launches Windows Media Player. After this the microphone no longer recognizes dictation. A note says the volume is too low. Raising the volume of the microphone creates too much noise for the dictation to be good. Any thoughts?
Sincerely,
Rich Tripp
July 23rd, 2008 at 2:55 pm
Don’t know for sure but it sounds like your sound system is introducing stray sounds.
Try making a recording in Vista’a sound recorder. To access it, click on the windows start button bottom left hand corner and type “sound” in the “start search” box. Select sound recorder. Save the recording on your desktop and double click to play it back.
If the recording is clean with no electronic noise then your sound card is doing a good job. If it’s a noisy playback (static noise, humming and the like, your sound card is sub optimum or badly shielded.
The solution would be to connect a USB sound adapter to the NC-91.
A word about the NC-91. It should be considered a starter micropANC-hone. It has good recording quality but won’t cancel all the background noise even though the NC stands for “noise cancelling”. You’d do better with an Andrea 700. ANC stands for “active noise cancellation” and as the name suggests, it actively cancels out background noise.
If you have further questions, consider posting on our UK Dragon forum at
http://www.speechempoweredcomputing.co.uk/Forum
Peter Maddern
Speech Empowered Computing, UK
http://www.speechempoweredcomputing.co.uk
July 24th, 2008 at 12:26 pm
Dear Peter:
We live in a wonderful age. Here I am in St. Louis, Missouri, USA and you are helping me from the UK!
The check you suggested for Sound discovered no problems. I tried using the Dragonpad approach and still the dictation was garbled. I went to the Acer HD Audio Manager and increased the microphone recording level and invoked the Boost feature. This helped a little, but the error rate during dictation was still unacceptably high.
The solution for me was to start Dragon NaturallySpeaking 9.5 and then open an Internet connection using Windows Explorer. I use Google Gmail. There was virtually no problem dictating as an email. Some of the formatting features are missing such as use of the Tab key, but on the whole this is a solution for me, with the usual corrections in dictation that Dragon requires.
I copied the email dictation into Microsoft Word 2007 and made the necessary formatting changes. I am puzzeled why this method works so well on the Internet. There is some kind of problem with the microphone when using it soley with Dragonpad or dictating into Microsoft Word.
Again thanks for your quick response.
Rich Tripp
PS. My Tripp relatives emigrated to the USA from Horkstow, England about 1600.
July 31st, 2008 at 3:01 pm
I own another is ScanSoft program OmniPage and recently got two new computers when I installed them i.e. ScanSoft OmniPage. I had a strange thing happened to my program and had diminished features and ScanSoft said that I had the program installed on too many computers.
Here’s the point. I have used NaturallySpeaking for about a decade now and every time it comes out with a new version it seems as if the accuracy of my current version all of a sudden gets a lot worse. I was wondering if anybody had the same problem?
August 15th, 2008 at 2:02 pm
I’ve tried DNS 9.0, and found it works surprisingly well. Setup was no issue, although I did find that a better quality microphone/headset contributed to training and application accuracy. I use it in a quasi-technical environment, where it has proven really useful – even a few ‘obtuse’ words were correctly called and inserted to the document.
I find that accuracy and ‘flow’ are dramatically better in the ‘Dragon Pad’ app, compared to others. For example, input to Thunderbird mail windows is excruciatingly slow – to the point of being useless. I would be interesting to know if others have had a similar experience in their use of DNS?
bc
August 30th, 2008 at 9:35 am
If anyone is interested, I just posted my first impressions of
the newly released Dragon NaturallySpeaking version 10 (UK version) at
http://speechempoweredcomputing.co.uk/Newsletter/
I’d be interested in hearing your thoughts if you’ve tried it. Please
leave a comment after the article (click on the “comments” link underneath the article)
Peter Maddern
September 22nd, 2008 at 2:52 pm
I personally think Dragon NaturallySpeaking means a great program! In fact, I’m actually writing this review using the program. In my opinion, I believe the program is faulty however the mistakes it makes are minuscule compared to the typing mistakes are often made and the time it saves you always outweighs the Slight inaccuracies this program produces. However I don’t deserve to be complaining because my Dragon NaturallySpeaking mic broke. So I have to use an 11-year-old stand mic. So even though I don’t have the most expensive mikc. The program still functions very well for what I need for, this is definitely worth the money you have to pay for it and I recommend getting the more expensive and newer version, because I’m sure it’s better.
September 27th, 2008 at 11:11 pm
I purchased DNS to transcribe audiotaped interviews. I installed the program and successfully trained. I continued training a couple of times and obtained excellent results. Now, when I go into the program to continue to train the Dragon I get text that doesn’t even partially reflect what I have spoken. I’ve trying to go into accuracy center to train that way, but it just keeps giving me the same first sentence over and over again, with no progress in the window. Audio quality is tested as good.Anybody have an idea re: what has happened?
October 17th, 2009 at 3:46 am
Have you experienced the nightmare that is Nuance support?
All I got from their email support was canned emails. It’s obvious that they didn’t read what I wrote. I wasn’t able to log in to their website, and they kept sending me the same reply over and over (8 times).
After a lot of searching, I got through on a phone. The agent promised to research my situation, but then I never heard back from him.
I’ve found dozens of complaints like mine on the internet.
November 14th, 2009 at 8:00 am
I have tried and tried to get some accuracy out of Dragon 9.5, but cannot, despite hours of training. After hours of training, it says “adapting user files” and offers a calculating time varying from 12 minutes to several hours, depending on how long the session has been, but not long after, the popup box disappears from the screen (quietly, no sign of a crash) with no notification to say whether the files have been successfully adapted or not. But on trying to use the program again, accuracy is back to rubbish. I had used Dragon 5 and 6 before with much greater success than this newer version. Maybe the extra bells and whistles just confuse it – who knows. I think this program is vastly overpriced for what it does.
February 13th, 2010 at 8:11 am
I run DNS 9 and have had no problems until recently. I think it is a brilliant office tool. My global commands was working perfectly until recently, when I discovered that new voice commands were not being transcribed to text despite excellent recognition of the command by the program. The command itself appears as text, as opposed to the intended content of the command.
Is this a capacity issue?
It is only occurring with new commands, the previously existing commands functioning perfectly.
How can I increase the capacity of global commands text if this is really the problem?